Header Medienunternehmen

Success even in turbulent times: Knowledge management for media companies

Digitisation has changed the face of the media landscape in the past years. Restructuring, partnerships or mergers with digital providers, such as advertising marketers or online platforms, open the market for infrastructure providers or distributors.

The way media are used is also changing, since content is no longer called via mass media, but using second devices, such as PCs, laptops, smartphones or tablets. Publishing houses tackle falling circulation and subscription numbers with new digital strategies. The competitive pressure is high and is assuming global proportions.

Set store by USU kcenter to enhance the loyalty of your customers in customer service and advertisement selling.


Our portfolio for media companies

Knowledge Management Software

Ensure with the ACTIVE knowledge base USU Knowledge Center that all information can be found quickly, in up-to-date and quality-assured form, on all communication channels.

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Online Self-Service

Provide frequent queries in the service centre as FAQs on your website - and relieve the workload on customer service.

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Our Customers in the Media Sector

FUNKE Mediengruppe GmbH & Co. KGaA
FUNKE Mediengruppe GmbH & Co. KGaA
Helbling
Helbling
MADSACK Market Solutions GmbH
MADSACK Market Solutions GmbH
Weltbild
Weltbild
ZDF – Zweites Deutsches Fernsehen
ZDF – Zweites Deutsches Fernsehen

Or contact us via our contact form or give us a call +1 617 307 7757.