Ideal service – a growth driver in mechanical and plant engineering
Service and after-sales activities have become a key driver behind a company's sustainable profitability and competitiveness. That is particularly true of the cyclical industry of mechanical and plant engineering, as well as the manufacturing industry.
Software products from USU KnowledgeSolutions let you leverage the full potential of your customer service. Your service knowledge is available any time, anywhere, to suit the specific situation. We cater for the complete value chain, including integration with common ticket systems and ranging up to complex self-service solutions. It goes without saying that we also support your remote service to put it on a firm, sustainable and profitable footing.