Header Chemie und Pharma

Quality of knowledge as a success factor in the chemical and pharmaceutical industry

Quality-assured knowledge is crucial to the success of companies in the chemical and pharmaceutical industry. Missing or incomplete information on the constituents of medication can have extremely serious consequences for the consumer. Knowledge that is quickly available and reliable is therefore vital.

USU KnowledgeCenter 6 enables chemical and pharmaceutical companies to ensure a consistently high quality of the responses to inquiries, while maintenance of the solution documents is greatly simplified. Discover for yourself the benefits of an interactive knowledge base!


Our portfolio for the chemical and pharmaceutical industry

Knowledge Management Software

The ACTIVE knowledge base USU Knowledge Center for rapid, integrated provision of quality-assured knowledge throughout the service process.

More information


Analysis of causes

Pinpoint the causes of problems systematically with USU Knowledge Scout and eliminate them lastingly with the aid of fault patterns.

More information


Overall Customer Satisfaction of 90 %

Logo BASF

The most important factor in measuring the success of our work is the feedback from the employees at BASF SE. The consistently high usage of our information system and an overall customer satisfaction rating of 90 % both show just how well we’re doing. By deploying USU KnowledgeCenter we’ve been able to significantly increase the quality of our responses to HR-related enquiries.

Hubert Kapp, Head of Personnel Services "HRdirekt", BASF SE


Our Customers in the Chemical and Pharmaceutical Industry

BASF
BASF
Baxter Deutschland GmbH
Baxter Deutschland GmbH
BIOPRO  Baden-Württemberg GmbH
BIOPRO Baden-Württemberg GmbH
Roche Diagnostics GmbH
Roche Diagnostics GmbH
Stallergenes GmbH & Co.KG
Stallergenes GmbH & Co.KG

Do you have any questions?

Please contact us via our contact form or give us a call +1 617 307 7757.