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The perfect add-on to your ServiceNow

The perfect fit - Smart Link and ServiceNow

USU Smart Link is the self-service software that establishes a smart connection between IT end users and IT Support with a seamless integration into your ServiceNow. All IT-related information and support functions are pooled in a single channel. Thus USU Smart Link is always the first point of contact for IT end users – regardless of whether error messages, IT-related questions or service requests are involved.

Smart Link Function - Start

6 reasons why Smart Link is the perfect add-on for your ServiceNow

Smart Link is the perfect Add on for ServiceNow

Seamless integration of your ServiceNow

Seamless integration Smart Link and ServiceNow

Due to its high-performance programming interface (API) and standard connectors, USU Smart Link is very easy to integrate into your ServiceNow and other external systems. The service connector decouples the self-service offer from the underlying IT infrastructure and pools this often heterogeneous solution in a simple interface for the IT end user.

Webinar - more incentive for your ServiceNow

Take advantage of the opportunity to benefit from our experts' knowledge. Use best practice examples to learn how to make your self-service smarter directly in your ServiceNow:

  • Smarter ServiceNow through smarter self-service
  • High quantifiable user acceptance
  • Up to 20% fewer tickets in IT Support

Register now!

6 reasons why Smart Link is the perfekt Add on