The perfect fit - Smart Link and ServiceNow
USU Smart Link is the self-service software that establishes a smart connection between IT end users and IT Support with a seamless integration into your ServiceNow. All IT-related information and support functions are pooled in a single channel. Thus USU Smart Link is always the first point of contact for IT end users – regardless of whether error messages, IT-related questions or service requests are involved.
6 reasons why Smart Link is the perfect add-on for your ServiceNow
Seamless integration of your ServiceNow
Due to its high-performance programming interface (API) and standard connectors, USU Smart Link is very easy to integrate into your ServiceNow and other external systems. The service connector decouples the self-service offer from the underlying IT infrastructure and pools this often heterogeneous solution in a simple interface for the IT end user.
Webinar - more incentive for your ServiceNow
Take advantage of the opportunity to benefit from our experts' knowledge. Use best practice examples to learn how to make your self-service smarter directly in your ServiceNow:
- Smarter ServiceNow through smarter self-service
- High quantifiable user acceptance
- Up to 20% fewer tickets in IT Support