Meet USU at SITS 2016 - the leading event for Service Desk & IT Support Professionals in London
SITS 16 - the Service Desk & IT Support Show - the leading event to join and connect 4,000 ITSM professionals, industry leaders and innovators and professionals . The exhibition has over 200 products and services from the leading suppliers of ITSM software, integration tools, IT training, consulting and managed services.
SITS hosts the most anticipated and well attended conference programme in the industry. With over 50 free-to-attend seminars and keynotes and more than 20 facilitated round table discussions, SITS really does offer the strongest education experience for every visitor.
USU, European leader of IT & knowledge management solutions, will be focusing on the key challenges faced by IT service operations today: self-service and professional active knowledge base making IT service desks much more efficient.
Users prefer to help themselves –
and with USU Smart Link they love & enjoy it
USU Smart Link is the self-service solution that links IT end users with IT support in a very smart way – and so delivers perceptible and measurable benefits to both:
- 20 % Fewer Tickets in IT Support
- 50 % to 90 % Reduction in Ticket Resolution Time
- 100 % Customer satisfaction
And the self-service solution USU Smart Link fits perfectly with your ServiceNow ITSM application.
The search for information can be very time-consuming -
but USU Knowledge Center provides knowledge fast
USU Knowledge Center is the active knowledge base for the professional user help desk. Quality-assured knowledge is provided quickly and to suit the specific needs at hand.
- Quality-assured, up-to-date knowledge
- Greater efficiency – up to 70 % fewer documents
- An increase in productivity of up to 50 %
Thanks to the ACTIVE knowledge objects, redundant content is a thing of the past.
You can find us at stand 203.
We will be pleased to send you a free admission ticket to the trade fair.
Register for a personal presentation at our stand at SITS
Do you have any questions?
Please contact us via our contact form or give us a call +49 (0) 7141.4867-0.